PRIVACY POLICY

Effective Date: 05/15/2025

Business Name: The Brother’s Kitchen Grill LLC (also referred to as “TBK Food Trucks”)

Website: https://www.tbkgrillfoodtruck.com

Contact: info@tbkgrillfoodtruck.com | 305-338-4441

1. Introduction

At The Brother’s Kitchen Grill LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, interact with us on social media, or use our services online or in person.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, delivery address, event location, etc.
Payment Information: Collected and processed securely via third-party services (e.g., Square, Clover, PayPal).
Technical Data: IP address, browser type, device type, referring pages, and site usage behavior.
Marketing Data: Responses to ads, email interactions, and engagement with promotional campaigns.

3. How We Collect Information

We collect information through:

Website contact forms and order forms
Event booking requests
Direct communication via WhatsApp, email, phone, or social media
Third-party tools like Wix, Meta (Facebook/Instagram), Google Ads, and analytics tools

4. How We Use Your Information

We use your information to:

Process orders and coordinate catering/event services
Respond to inquiries and provide customer support
Send promotional communications with your consent
Analyze trends to improve our website and services
Comply with legal obligations

5. Sharing Your Information

We do not sell or share your personal information with third parties, except to:

Service providers that help operate our website or marketing tools (e.g., Wix, Meta, Google)
Comply with legal obligations or protect our rights

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather analytics data. You may disable cookies in your browser settings, but some features of the site may not function properly.

7. Data Security

We use secure platforms and limit access to personal data to authorized personnel only. We also implement physical, technical, and administrative measures to protect your information.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

You may contact us at info@tbkgrillfoodtruck.com to exercise these rights.

9. Third-Party Links

Our website may include links to third-party services (e.g., Uber Eats, Google Maps, Instagram). We are not responsible for their privacy practices. Please review their policies directly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this policy, please contact us:

Email: info@tbkgrillfoodtruck.com

Phone: 305-338-4441